How to Sell More Big Deals
Jill stepped into Kevin’s office, closing the door behind her. “I just ran into tom,” she announced. “He said he turned in his notice. Can you believe it? Until the downturn, he was always one of the...
View ArticleSaving Face
“Customer service is just a day in, day out ongoing, never ending, unremitting, persevering, compassionate, type of activity.” – Leon Gorman, CEO L.L.Bean Which of the following is not a...
View ArticleEmail Action
Check your email right now. How many do you have sitting in your inbox from salespeople and marketers trying to get your business? And what separates the ones you open versus the ones that get sent to...
View ArticleEnd to End
So your client has the ultimate marketing piece. An “award-winning-customers- will-knock-themselves-out-of-eachother’s-way-to-get-to-their-product” message that’s just sitting in the queue waiting for...
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